dolar123 Privacy Policy
This page describes what we collect when you use dolar123 and how we keep that data protected. We at dolar123 understand that your personal information is sensitive; our privacy practices reflect that understanding. We collect only the data necessary to verify your identity, process deposits and withdrawals, detect fraud, and comply with legal obligations in the jurisdictions where we operate.
Our commitment is to be transparent about data collection and use. We do not sell your personal information to third parties for marketing purposes. We do not use your account activity to profile you for external advertising. Instead, we retain data strictly for operational, compliance, and security reasons. This policy applies to all users accessing dolar123 from supported regions including Jakarta, Surabaya, Bandung, Medan, and Semarang.
If you have questions about how we handle your data, how long we retain it, or your rights regarding your information, this policy provides those details. You may also contact our support team directly for clarification on any point.
What Data We Collect on dolar123
When you register on dolar123, we collect your legal name, date of birth, national identity number, email address, and phone number. We also collect your physical address to verify your location and ensure you access our platform only from jurisdictions where our services are permitted by law. This information is required to open and maintain your account.
During deposit and withdrawal, we collect banking details and transaction records. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive transaction confirmation from those payment providers. For direct bank transfers via e-wallet, mobile banking, local payment, or online payment, we collect your account holder name and bank details. We also collect e-wallet transaction receipts when applicable. We do not store full payment card numbers; payment processors handle card data directly.
We collect and log your activity on dolar123: which games you access (sportsbook markets, live-dealer tables including blackjack, roulette, baccarat, and Dragon Tiger, slot games, and esports categories), your betting history, your account balance, and login timestamps. We collect your IP address, device type, and browser information to detect unauthorized access and prevent fraud. We also collect customer service interactions, including support tickets and chat transcripts, to improve our service.
How We Use Your Data on dolar123
We use your identity information to verify that you are who you claim to be and that you are located in a jurisdiction where our services are permitted. We use your banking details to process deposits and withdrawals accurately. We use your activity logs to calculate your account balance, track your betting history, and resolve disputes about transactions.
We use your contact information to communicate with you about your account—such as notifying you of deposits received, withdrawals processed, bonus offers, platform updates, or suspicious account activity. We send these communications via email or SMS. You may manage your communication preferences through your account settings, though we reserve the right to contact you about security issues and legal obligations regardless of preference.
We use your data to comply with anti-money-laundering regulations, know-your-customer (KYC) requirements, and other legal obligations in jurisdictions where we operate. We may share your information with financial regulators, law enforcement, or tax authorities if required by law. We also use aggregated, anonymized data to analyze platform performance and improve our sportsbook, live-dealer, slot, and esports offerings.
Data Storage and Third Parties
We store your data on secure servers located in multiple regions. Some of our servers may be located outside your home jurisdiction; by using dolar123, you acknowledge and consent to this cross-border data transfer. We encrypt data in transit and at rest using industry-standard protocols.
We engage third-party processors to assist with our operations: payment processors (to handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), hosting providers (to maintain our platform infrastructure), and customer support platforms (to manage support tickets). These processors are contractually bound to protect your data and use it only for the purposes we specify. We do not permit third parties to use your data for their own marketing purposes.
- We retain identity information for the life of your account plus five years for compliance purposes.
- We retain transaction records for seven years to satisfy tax and financial-reporting requirements.
- We retain activity logs (betting history, login records) for two years to detect fraud and resolve disputes.
Your Rights and Data Requests
You have the right to request a copy of the personal data we hold about you. You also have the right to request that we correct inaccurate information or delete data that is no longer necessary. To exercise these rights, contact our support team with your account email address and a description of your request. We will respond within thirty days.
If you believe we have violated your privacy rights or mishandled your data, you may lodge a complaint with your local data protection authority. We also welcome complaints directed to us directly; contact our compliance team to initiate a review.
We respect your data subject rights.
In jurisdictions with data protection laws, you may have additional rights to access, correct, or delete your data. We honor these rights within the constraints of our compliance obligations and the terms you accepted when opening your account.
Cookies and Tracking Technology
We use cookies and similar tracking technologies to recognize you when you return to dolar123, remember your preferences, and analyze how you use our platform. Cookies are small text files stored on your device. We use session cookies (temporary, deleted when you close your browser) and persistent cookies (stored longer to remember your login status).
We do not use cookies for external tracking or advertising purposes. Our cookies serve only to maintain your session, remember account preferences, and gather analytics about platform usage. You may disable cookies in your browser settings, though doing so may affect your ability to use certain dolar123 features. We do not respond to "do not track" signals, as they are not standardized across browsers.
Jurisdiction-Restricted Access and Data
Our data practices reflect our jurisdiction-restricted access framework. We monitor your account location using IP address analysis and require you to verify your location during identity verification. If we detect access from a prohibited jurisdiction, we may restrict your account pending review. By using dolar123, you confirm that your access and use comply with your jurisdiction's legal framework. We do not provide legal advice on local regulations; you are responsible for verifying compliance.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email to your registered address at least thirty days before the change takes effect. Your continued use of dolar123 following an update constitutes acceptance of the revised policy. If you do not accept any change, you may close your account.
If you have questions about this privacy policy, how we handle your data, or your rights regarding your information, contact our support team. We are committed to resolving your concerns promptly and transparently.